Job Description

Assistant Store Manager - Union Street (San Francisco, CA)

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Job ID: 272362

Store Name/Number: CA-Union Street (0196)

Address: 2083 Union Street, San Francisco, CA 94123, United States (US)

Hourly/Salaried: Salaried (Exempt)

Job Type: Full Time

Position Type: Regular

Job Function: Stores - Leadership

Company Overview

At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves. We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the Extra Ordinary in each of us. We are united by a common goal - to reimagine the future of beauty .

The Opportunity: At Sephora, our people are the driving force behind our success. We believe that the best way to bring top-notch beauty products, services, tools, and experiences to our clients is by finding, training, and engaging the absolute best talent in the industry. Our teams invest heavily in our talent, both at our corporate headquarters and in Sephora stores. We strongly believe that our people are our best asset, and we work every day to arm them with the knowledge and tools not just to get the job done, but to feel inspired and fearless while doing it.

Your role at Sephora: As an Assistant Store Manager, you will be responsible for supporting the Store Manager in overseeing the entire store operations, ensuring a high level of client service, and driving sales. You will assist in leading a team of dedicated associates, fostering a positive work environment that encourages growth and development.

Key Responsibilities

• Assist the Store Manager in overseeing daily store operations, ensuring a smooth and efficient client experience.
• Help develop and implement strategies to drive store sales and increase profitability.
• Assist in coordinating and overseeing sales and profitability, performance, service, and operations.

Team Leadership And Development

• Assist in leading, coaching, and motivating a team of associates to meet or exceed sales targets.
• Conduct performance appraisals, manage employee development and provide ongoing feedback.
• Support the leadership team, ensuring effective collaboration and achievement of store goals.

Client Satisfaction And Service

• Ensure high levels of client satisfaction through excellent service.
• Handle client complaints and provide appropriate solutions.
• Support client loyalty programs and services to ensure client loyalty and engagement.

Store Standards And Compliance

• Maintain outstanding store condition and visual merchandising standards.
• Ensure compliance with company policies and procedures to maintain a safe and efficient work environment.
• Uphold Sephora brand excellence in-store, ensuring a consistent and high-quality client experience.

Resource Management

• Assist in managing inventory levels to ensure product availability.
• Support the Store Manager in allocating resources and handling staffing, ensuring optimal productivity and performance.

Qualifications/Experience

• Proven successful experience as a retail assistant manager.
• 3-5 years of experience managing a high volume, complex retail, or hospitality setting.
• Strong leadership skills and business acumen.
• Client management skills.
• Strong organizational skills.
• Excellent communication and interpersonal skills.
• A knack for attracting, identifying, and inspiring employees.
• Flexible availability to work a retail schedule.
• Ability to lift and carry up to 50 pounds, bend/stretch to stock shelves, stand/walk the sales floor for entire shift and work in a fragrance filled environment; can handle and apply products to clients with or without accommodation.
• Adherence to Sephoras dress code and policies in the Sephora Employee Handbook

Salary and Benefits: The annual base salary range for this position is $64,480.00 - $84,500.00. The actual base salary offered depends on qualifications, experience, skills, and location. Individuals may be eligible to earn bonuses. Sephora offers a comprehensive benefits package for full-time employees, including health, dental and vision plans; a strong 401(k) plan; paid time off; employee discounts; life and disability insurance; flexible spending accounts; and an employee referral program.

Equal Opportunity: Sephora is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Sephora is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Sephora will consider qualified applicants with criminal histories in a manner consistent with applicable law.

Sephora will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.

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