Job Description
🏥 Clinical Liaison (RN)
📍 Location: On-Site – Philadelphia, PA
🕒 Type: Full-Time | Salaried | 5 days per week + some weekend coverage
🕑 Schedule: 11:00 AM – 7:30 PM
💰 Compensation: $105,000 base + bonus potential
👤 Reports To: Sr. Director of Partner Operations
👥 Direct Reports: None
✈️ Travel: Light, with occasional out-of-state travel required
At myLaurel , we’re transforming healthcare by delivering acute-level care directly into patients’ homes. We care for frail, elderly, and medically complex individuals—improving outcomes, reducing readmissions, and creating a dramatically better care experience.
🚑 Our Programs:
Rapid Advanced Care – On-demand, in-home urgent care
Acute Care at Home – Hospital-level care safely delivered at home
Recovery at Home – Transitional post-discharge care to prevent readmissions
Through our interdisciplinary model of telehealth physicians, in-home paramedics, and RN care managers, myLaurel is redefining where and how acute care is delivered.
💼 The OpportunityWe’re hiring a Clinical Liaison (RN) to support the launch and growth of a new hospital-partnered service line in Philadelphia .
You’ll act as the face of myLaurel inside the hospital—building trust, identifying eligible patients, and promoting our home-based acute care programs. This is a hybrid clinical-strategic role perfect for a nurse who excels in care coordination, patient education, and stakeholder engagement.
🧩 Key Responsibilities🤝 Hospital Engagement – Build strong relationships with care teams, physicians, and hospital leadership
📈 Referral Management – Identify eligible patients and guide them into myLaurel’s acute care programs
💬 Patient Education – Clearly explain services and care plans to patients and caregivers
⚙️ Operational Integration – Seamlessly embed myLaurel into hospital discharge and care workflows
🎯 Strategic Growth – Collaborate with internal teams to drive program adoption
📊 Track Results – Monitor key performance metrics including referrals, patient satisfaction, and outcomes
🤝 Cross-Team Collaboration – Coordinate with myLaurel’s internal care and operations teams
Attend hospital huddles and rounds
Conduct chart reviews and referral assessments
Deliver program education to patients, caregivers, and staff
Track referral data and outcomes
Serve as a clinical ambassador for home-based acute-level care
🩺 Active, unrestricted RN license (required)
🏥 5+ years of clinical experience — ICU or ER experience strongly preferred
🧠 Expertise in care transitions, discharge planning, and readmission prevention
📢 Strong communication and relationship-building skills
💻 Proficiency with EHRs and hospital systems
🎓 BSN or related degree preferred
🚀 Bonus: Experience in program development or liaison roles
⚠️ Note for Candidates: ICU or ER experience is highly preferred. Candidates without this background will be reviewed on a case-by-case basis.
📊 Success Metrics🚦 Referral volume & conversion
📋 Referral appropriateness
😊 Patient & caregiver satisfaction
📉 Reduction in readmissions
🤝 Hospital partner engagement & satisfaction
🌱 Be part of a mission-driven company changing how acute care is delivered
🏆 Make a high-impact contribution within a growing, innovative startup
💰 Competitive salary + bonus potential
👥 Collaborate with interdisciplinary care and operations teams
💼 Help shape the future of home-based acute care
📩 Apply now to help bring acute-level care into patients’ homes—and change what’s possible in healthcare.
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