Korean-English Bilingual Customer Service Representative-Remote 100% Job at MyCareers by LeoForce, Los Angeles, CA

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  • MyCareers by LeoForce
  • Los Angeles, CA

Job Description

Job Description

Job Description

Job Summary

Job Title: Korean-English Bilingual Healthcare Customer Service Representative

Job Type: Remote

Location: California

Work Type: W2

Starting Pay and/or Pay Range: Starting at $22.65/hour + performance bonus opportunities

Job Summary:

TTEC is hiring a  Korean-English Bilingual Healthcare Customer Service Representative to work remotely in California. In this role, you will support customers by responding to inquiries, solving issues with empathy, and ensuring a top-tier healthcare service experience — all from the comfort of your home.

Responsibilities:

  • Respond to incoming calls and communications from customers
  • Research and provide accurate information to resolve customer inquiries
  • Utilize product and service knowledge to assist and educate customers
  • Accurately document customer interactions
  • Deliver high-quality, compassionate support in every interaction

Required Qualifications:

  • Bilingual in  Korean and English
  • 6+ months of customer service experience
  • High school diploma or equivalent
  • Basic  computer skills
  • Reliable  high-speed internet connection (>25 Mbps)
  • Strong communication and problem-solving abilities

Benefits:

  • Competitive starting wage of $22.65/hour
  • Performance bonus opportunities
  • Paid Time Off (PTO)
  • Tuition reimbursement
  • Health and wellness incentives

 

Job Tags

Remote job,

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