Job Description

Overview Manager, Instruction Faculty Pre Licensure Base pay range: $75,900.00/yr - $125,300.00/yr Essential Functions and Responsibilities Establishes clear performance expectations for and with input from assigned Instructor. Manages instructor performance to achieve VSAT, pacing, non-attempt rate, pass rate, OTP, retention, and student satisfaction goals. Conducts instructor performance reviews and manages performance improvement plans. Develops and leads the team- and program-specific training initiatives. Catalyst for team morale. Ensures that instructors are connected and engaged with each other. Leads team meetings and designs and leads training meetings. Effectively serves both assigned students and assigned instructors. Provides direct, comprehensive guidance to assigned students and assigned instructors. Maintains appropriate documentation of all student- and employee-related transactions. Manages students’ academic progress according to university policies. Maintains regular communication with students according to university protocol. Uses the telephone and email extensively throughout the day. Understands WGU degree programs, policies, and procedures. Provides accurate information and high-quality customer service at all times. Participates in department planning, hiring, and training initiatives, as a member of the Faculty Leadership Team. Collaborates with product management, assessment, academic services, enrollment, educational technology, and other WGU department leaders to provide students a personal, flexible, and seamless education experience. Develops and implements effective communication strategies to impact the student experience positively. Collaborates with department leaders to make hiring and promotion recommendations. Ensures that strategic plans are executed, and results are analyzed for the future direction. Designs and implements initiatives, takes ownership of assigned deliverables, and applies strong leadership skills to improve student success rates. Builds and leads a high-performing, cross-functional team. Develops strategic and effective working relationships with key WGU stakeholders. Performs other related duties as assigned. Knowledge, Skills and Abilities Understanding and appreciation of a competency-based education model. Experience leading teams focused on student support and instruction. Documented use of technology-based educational delivery systems. Demonstrated ability to work with struggling or at-risk students. Demonstrated ability to function in a leadership and guiding role that enhances student achievement toward educational goals in a competency-based learning environment. Track record for effective coaching and communication skills with a widely diverse student population. Track records for effective communication and collaboration with a diverse professional population of WGU colleagues, partners, and stakeholder professionals. Strong leadership skills and ability to inspire and engage team members. Experience leading change while increasing specific, measurable results. Team player able to collaborate with leaders and experts at all levels. Comfortable with collecting, analyzing, and using quantitative information to implement change. Thrives in a dynamic, innovative work environment. Strong verbal and written communication skills; ability to present information clearly, concisely, and accurately. Technologically competent with online teaching tools, video conferencing tools, and MS Office suite. Comfortable working in a pay-for-performance environment. Leads ongoing team- and program-specific training in a distributed (in-office & remote) environment. Competencies Job Qualifications Minimum Qualifications: Advanced degree in Nursing and all applicable licenses and certifications. Unencumbered compact/multistate RN licensure or single state license in the state of residence (if non-compact state) with additional licenses in WA, TN, and other states as required. 2 years of highly successful academic practice, based on student outcomes, in the role area/practice working with prelicensure and/or undergraduate students. 2 years of leadership experience, leading and supervising 3 or more employees with performance management. Up to 20 percent travel. Preferred Qualifications: Experience with leading and managing a team that includes Prelicensure Nursing faculty. Terminal degree in Nursing. Change Management certification and/or experience. 5 years leadership experience in higher education. Physical Requirements Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times. Position & Application Details Full-Time Regular Positions. This is a full-time, regular position (40 hours per week) that is eligible for bonuses and benefits including health, retirement, paid time off, and other employee programs. How to Apply: If interested, an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday. Additional Information Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law. Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at recruiting@wgu.edu. #J-18808-Ljbffr Western Governors University

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