Marriott Hotel Front Desk Attendant Job at Capital Management Services, Kansas City, MO

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  • Capital Management Services
  • Kansas City, MO

Job Description

Reporting to the Assistant General Manager, the Front Desk Attendant provides warm, knowledgeable, and efficient service throughout the guest experience-from check-in to check-out. This position requires strong attention to detail, professional communication, and a proactive, service-oriented mindset. Greeting & checking in guests

  • Handling guest requests
  • Answering internal/external calls
  • Taking reservations over the phone
  • Running shift reports & balancing cash drawers
  • Properly executing daily closing reports (Night Audit)
  • Assisting other departments with guest needs including communicating issues to department
Characteristics of a Strong Guest Service Representative Candidate:
  • Outgoing
  • Ability to Multitask
  • Patience
  • Willingness to listen and respond to guest needs
  • Attention to detail
Benefits
  • Affordable health insurance with employer premium contributions available to all full-time associates
  • Wide-range of benefit options (medical, dental, vision, accident, critical illness, life) available to all full-time associates
  • Paid Time Off (PTO) available to full-time associates
  • Special discounts at Marriott Hotels
Requirements
  • High School Diploma or equivalent
  • Liquor License - KCMO, or ability to obtain one within 30 days of hire

Job Tags

Full time, Shift work, Night shift,

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